Ignore Cache; When to use it in OmniStudio; Different cache options & their locations

 

Development / Testing

• ✅ Enable Ignore Cache
• ✅ Disable Card Cache for your user/profile. Where to check Disable Card Cache- 

Production

• ❌ Leave Ignore Cache off
• ✅ Cache only non‑sensitive, stable data
• ✅ Use Session Cache for user‑specific data